Have a Promo Code? Enter this here for immediate shopping access to your Exclusive Specials.
Have a Gift Voucher? Do not enter this here. Please enter this into the 'Gift Vouchers' section during the Payment step of our Checkout Process.
But whats the difference? Promo Codes change certain products in our Product Catalogue to show exclusive specials valid only to you. Gift Vouchers are treated as a Credit torwards your invoice and cannot be applied on a Shopping level, unlike Promo Codes.
Shipping Information:
We aim to have orders at your Doorstep within 3-5 working days of order receipt. We will contact you if there are any expected delays, or if you have ordered a product which is marked on 'Backorder'.
Shipping costs:
Orders to Physical Addresses are Signature Required, Insured Shipping with Tracking Available via the Web. Expected Delivery Timeframe from Dispatch, 1-2 Working Days.
Orders to PO Boxes are Non-Signature, Insured Shipping with Tracking Available via the Web. Expected Delivery Timeframe from Dispatch, 1-2 Working Days.
Shipping Costs:
For orders below $99. Shipping costs $5 for the first item, then $2 for each item after the first.
Free Shipping:
All orders over $99 (exc. Shipping) are eligible for Free Courier Shipping. This will be automatically applied in your Shopping Cart if your order total exceeds $99.
Return Information:
We are committed to your satisfaction with not only the Product(s) but also the Customer Service(s) you receive.
We acknowledge, meet and endeavour to exceed expectations under the Consumer Guarantees Act, 1993 and provide proven services which allow the safe return of un-satisfactory or otherwise faulty goods for a replacement, store credit or a refund.
Use the 'Return Form' enclosed with your purchase to return products or you can Contact Us for assistance.
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